Terms of service
Terms of Service
OVERVIEW
This website is operated by PhoneEnterprise. Throughout the site, the terms “we”, “us” and “our” refer to PhoneEnterprise.
By visiting our site, ticking the agreement checkbox at checkout, and/or purchasing from us, you engage in our services (“Service”) and agree to be bound by these Terms of Service (“Terms”), together with our Returns, Refunds & Exchanges Policy, Warranty Policy and Privacy Policy, each of which is incorporated into this agreement by reference and forms part of it. In the event of any conflict between these Terms and a specific policy, the terms of the specific policy shall prevail in respect of its subject matter.
If you do not agree to these Terms, you must not use our website or services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell products and services to you.
SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
You must not use our products or services for any unlawful purpose or in breach of any applicable laws or regulations.
Any breach of these Terms may result in immediate suspension or termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for legitimate reasons, including suspected fraud, misuse, or breach of these Terms.
Credit and debit card information is always encrypted during transmission. We do not store full payment card details.
You must not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.
SECTION 3 – ACCURACY OF INFORMATION
Information on this site is provided for general information purposes only. While we take reasonable care to ensure accuracy, we do not guarantee that all content is complete, current, or error-free.
We reserve the right to update or correct information at any time without prior notice.
SECTION 4 – PRODUCTS & SERVICES
All devices sold by us are used or refurbished unless explicitly stated otherwise. Minor cosmetic wear, signs of prior use, or replaced components consistent with refurbishment are not faults.
Product images and descriptions are representative only. Colour and appearance may vary depending on your display device.
All products are subject to availability and may be withdrawn at any time.
SECTION 5 – PRICES & MODIFICATIONS
Prices are subject to change without notice. Any price change will not affect orders already accepted.
We reserve the right to modify or discontinue any part of the Service without liability where permitted by law.
SECTION 6 – ORDERS & BILLING
We reserve the right to refuse or cancel orders where fraud, abuse, or pricing errors are suspected.
You agree to provide accurate, complete, and current information for all purchases and to keep your account details up to date.
For information on returns and refunds, please refer to our Returns, Refunds & Exchanges Policy.
SECTION 7 – THIRD-PARTY SERVICES & LINKS
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or policies of third parties.
Use of third-party services is at your own risk and subject to their own terms and conditions.
SECTION 8 – USER CONTENT
If you submit reviews, comments, or feedback, you grant us a non-exclusive, royalty-free right to use, reproduce, and publish such content.
You must not submit content that is unlawful, defamatory, misleading, or infringes third-party rights.
SECTION 9 – PERSONAL INFORMATION
Your submission of personal data is governed by our Privacy Policy.
SECTION 10 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.
This does not affect your statutory consumer rights.
SECTION 11 – PROHIBITED USES
You must not use this site to:
- Engage in unlawful or fraudulent activity
- Infringe intellectual property rights
- Transmit malware or malicious code
- Collect or misuse personal data
- Interfere with the security or functionality of the website
SECTION 12 – DISCLAIMER & LIMITATION OF LIABILITY
Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or breach of statutory rights.
Subject to the above, we are not liable for losses that were not foreseeable at the time of contract or for losses caused by events outside our reasonable control.
All products and services are provided “as described” and in accordance with applicable consumer law.
SECTION 13 – SHIPPING & DELIVERY
All orders are securely packaged. If an item arrives visibly damaged, do not open the package and refuse delivery where possible. You must contact us as soon as reasonably possible.
Delivery times are estimates only. Delays caused by couriers or circumstances beyond our control do not affect your statutory rights.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless PhoneEnterprise from claims arising from your breach of these Terms or misuse of the Service.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions remain in full force.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us. Termination does not affect rights or obligations accrued prior to termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with referenced policies, constitute the entire agreement between you and PhoneEnterprise.
SECTION 18 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of England and Wales.
SECTION 19 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the site constitutes acceptance of the updated Terms.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Email: info@phoneenterprise.co.uk